Are all your products handmade?
Yes, all our products are carefully handcrafted by skilled artisans, ensuring uniqueness and authenticity in every piece.
Will the product look exactly like the pictures shown?
Since each item is handmade, slight variations in color, design, or size may occur, which makes every piece one-of-a-kind.
How do I take care of handicraft products?
Keep them away from direct sunlight and moisture. For brass items, occasional polishing is recommended. For paintings or wood products, clean gently with a soft dry cloth.
Do you offer customization?
Yes, depending on the product, we can customize designs, sizes, or colors. Please contact us with your requirements.
Are these products durable?
Absolutely. With proper care, our handcrafted items are long-lasting and can be cherished for years.
Can these items be used as gifts?
Definitely! Handicrafts make meaningful and elegant gifts for festivals, weddings, housewarmings, or corporate occasions.
What materials are used in your products?
We use high-quality, eco-friendly, and authentic materials such as wood, brass, natural fabrics, and traditional paints.
Do you offer customized products?
Do you offer customized products? Yes, we can customize designs, sizes, or colors for select items. Please contact us with your requirements.
Do you ship across India?
Yes, we deliver pan-India with secure packaging.
How long will it take to receive my order?
Delivery timelines depend on your location and product type: • Within India: 5–7 business days
How do you ensure safe delivery of delicate items?
We use strong, protective packaging with multiple safety layers to ensure the product reaches you securely.
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and secure wallet payments.
Do you accept returns or exchanges?
Yes, if the product is damaged in transit or defective, you can request a return or replacement within 3 days of delivery. (Customized items are not eligible for return.)
How do I track my order?
Once your order is dispatched, we will share a tracking link via email/WhatsApp.